GDPR

MOSO is committed to protecting the personal data of its users. Here are some frequently asked questions related to the GDPR compliance of MOSO:

What information does MOSO store about its users?

MOSO stores the following personal data of its users: full name, username, email, pictures/videos, and phone number (optional).

What constitutes consent to the storage of personal data?

In order to use the MOSO platform, users are required to agree to the terms and conditions which outline the storage and usage of personal information.

What happens to the comments, photos, and videos when a student finishes their education?

If a user logs in using FEIDE, all media files are automatically deleted once the user no longer has access to their FEIDE account. For manually created users, it is the organization administrator's responsibility to delete users from the database.

What happens when a user deletes their account from MOSO?

When a user deletes their account from MOSO, all associated data, including personal information, user plans and workspace, comments in plans/workspace, likes in plans/workspace, photos in plans/workspace and messages, are immediately deleted from the server.

How is the data encrypted on the server?

MOSO uses encryption for passwords, emails, and telephone numbers. The algorithm used is SHA256 for passwords and AES_ENCRYPT of MySQL for email and phone number. The purpose of encryption is to prevent unauthorized access to personal data.

How are pictures and videos encrypted?

The server used by MOSO comes with powerful security features such as encryption of data during transport with TLS, ACL for identity and access management, prescribed URLs for uploading and downloading files with expiring signatures, encryption of files on the server side via a private key.

Can Amazon Web Services(AWS) gain access to the data on the server?

No, Amazon Web Services(AWS) does not have access to MOSO's personal data. They agree not to process any personal data of MOSO's customers except for the purposes outlined in the terms of use.

Where is the Amazon Web Services(AWS) server located?

The Amazon Web Services(AWS) server used by MOSO is located in the Europa-region.